iWallet

Truth Credits are extra value pre-paid minute plans to easily use Psychic Truth whenever you want.

Instead of entering your payment details each time you need a Psychic Reading, you buy Truth Credits which is stored in your iWallet, saving you time and money! Once your account has been topped up, you can use your purchased credits anytime!

You also get 10% free minutes when you top up with your Truth Credits. This applies to 60 minutes of Truth Credits and higher. That means if you buy 60 minutes, we will give you 6 minutes for free. You would then have 66 minutes in your wallet balance.

Here are the Truth Credit plans we offer:

To create an iWallet account, you may Register via our telephone service.

Step 1.  Call 0818 400 111.

Step 2.  When you hear the prompt – Press 1 to use an existing account with your PIN or Press 3 to create a new account.

Step 3.  You’ll be prompted to confirm if you want to use the telephone number you are calling from for the account or enter an alternative number you want to use.

Step 4.  Enter a memorable PIN and re-enter to confirm.

Step 5.  If successful, you will be advised that your account has been setup.

Step 6.  You may add Truth Credits to your account by selecting one of our top-up package options.

Step 7.  If successful, the system will playback your account balance. For example, you will hear,

“Your iWallet balance is currently 66 minutes.” You can press 1 to top up your iWallet, or wait for the prompt to choose your reader.

We mean it when we say it’s convenient and hassle-free! Once you have created your iWallet account and topped up your Truth Credits, you can use your credits to book a reading anytime. You can access your iWallet in two ways, either by calling from the phone you have registered or calling from a non-registered phone.

Calling From a Registered Phone
When calling from a registered phone, the system will prompt you to enter your PIN. If the information is correct, the system will confirm your Truth Credits and proceed to let you select your Psychic Reader.

Calling From a Non-Registered Phone
When calling from a non-registered phone, the system will prompt you to enter your account number and PIN. If the information is correct, the system will confirm your Truth Credits and proceed to let you select your Psychic Reader.

Here’s a quick example of how iWallet is used:

Step 1. Create an iWallet account and top up your balance by purchasing 120 minutes on Truth Credits over the phone.

Step 2. Your iWallet balance is now 66 minutes (60 minutes plus 10% free!).

Step 3. Call 0818 400 111. Choose a Reader and when prompted, select to pay using your iWallet.

Step 4. Once you validate your iWallet account number and PIN, you will be connected to your Reader.

In this example, if you had a 20 minute Psychic Reading using your iWallet. You end the call and have 46 minutes remaining to use with another Reader for another consultation.

Call 0818 400 111. Service and top up your account by following the instructions to use the iWallet payment option.

You have 6 options to top up your iWallet:

• You need to have sufficient Truth Credits to be able to proceed with your Reading. If you have less than 5 minutes in your account, you will be prompted to top up your balance before being put through to your requested Reader.
• Our Satisfaction Guarantee applies for iWallet Truth Credits. If you feel there isn’t a connection between you and your chosen Psychic within the first 5 minutes of your Psychic Reading, you have the option to stop the reading by ending the call before you reach 5 minutes. Simply reach out to our Customer Helpdesk or email [email protected] within 24 hours and we will re-credit the used minutes to your iWallet balance.
• Calls that last longer than 5 minutes will not be refunded.
• Truth Credits balance cannot be refunded once payment has been processed.
• Truth Credit balance are non-transferable, and you cannot move or gift minutes between accounts.
• Readings processed through the iWallet must not exceed 90 minutes at a time.
• Truth Credits which have not been used within 6 months of purchase will become inactive and will be deducted from your remaining balance.